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Industries

We operate around a number of industry markets.

  • Bureaus and IT-enabled service providers
  • Banking, financial services and insurance providers
  • Legal services
  • Public sector
  • Publishing and media
  • Marketing services
  • Construction and engineering industries

 

Bureaus and IT-enabled service providers - Our data services and document centric processing are complementary to local service bureaus offering them cost arbitrage and productivity gains, as well as project flexibility.

Our services for banks, financial services and insurance providers span a range of back office and voice solutions covering loan, credit card and insurance lines. In China, we provide the top 5 Chinese insurance companies with customer acquisition, customer / policy administration and claims management.

We provide legal services companies with litigation services including legal coding and transcription. Our data services help service providers to the conveyancing trade. In the US we handle 'title searches' for a number of key industry players.

Public sector work includes work for US state and federal government, such as critical records processing. We also offer a range of services to lower the administrative cost and burden to charities, allowing them to spend more of their funds on just causes. The education sector is also catered for through extensive examination paper marking and student record management.

Data and image entry; formatting and manipulation; database cleansing and other services allow publishing and media companies to cost effectively provide both printed and electronic content.

Add inbound and outbound call centres and handling marketing responses from direct mail and we can assist marketing services companies undertake projects and increase margin levels. We also have experience of developing geographic information systems such as the Point Of Interest service used during the 2008 Beijing Olympics.

CAD services are available to the construction and engineering industries. We offer a range of services including, CAD conversion and CAD draughting.